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Privacy Policy

Why your privacy matters to us

At Te Hoiere Kaitiaki Charitable Trust (The Trust), our vision is that of the community’s, working together to restore the mauri of Te Hoiere land, waters and coast which flourish, along with peoples’ well-being and livelihoods. Underpinning this vision and Te Hoiere Project (The Project) are our activities and partner activities to realise our collective aspirations.

We are a charitable trust with multiple partners (including funders, administrators, and contractors) carrying out work with the community. Our privacy statement sets out how, and why we collect and store your personal information, what we will use it for and with whom we can share it.

We take our obligations under the Privacy Act 2020 (Privacy Act), and the information privacy principles in the Privacy Act, seriously. This privacy statement has been prepared in accordance with our obligations and your rights under the Privacy Act.

Certain services may be subject to additional terms and conditions, and privacy policies. Therefore, we recommend that your carefully read the terms and conditions and any specific privacy policy that applies to the particular services that you engage with.

We will regularly review this privacy statement, and from time to time we may update it. The current version will always be on our website.

We may collect personal information from you including your name, contact details, and demographic information like age, group, gender, ethnicity.

We may also collect any other information provided by you in connection with, or specifically related to, your communication with us or how you interact with us.

We collect, use and share personal information for the following purposes:

Supporting the community within the catchment

The Trust and its partners’ activities facilitate a wide range of support services and co-funding opportunities for landowners and the community. To do this, we may obtain personal information to communicate with participants.

From time to time, we run surveys that you can take part in, or offer additional forms of support to landowners. When you provide us with personal information to participate in any of these activities, we will use that information solely for the purposes in relation to those activities.

Personal information we collect may include, but not be limited to, your name, address, email address, email correspondence, telephone numbers, or demographic information. It may also include information on your use of our services.

We may also collect any other information provided by you in connection with, or specifically related to, your communications with us or how you interact with us.

Hosting events

The Project is driven by the community, with the support of The Trust and its partners. Events are a key activity for engagement, education and participation. When we host events, we will collect the personal information we need to administer and run the event (such as the name, contact details and dietary or accessibility requirements of attendees). Where we take payment for these events, we do not collect credit card numbers, as these are managed by the third-party ticketing services. We may take and publish photographs or video of event attendees on our website and social media channels.

If you attend an event, we will sometimes ask to share your name and contact details with others (for example, with The Project partners who participated in a particular event), and send you relevant information afterwards (unless you tell us not to).

Website visitors

We collect and use information about users of this website so that we can better understand how our website is used. To do this, we use cookies, which are small data files that our website sends to your browser to be stored on your system for later retrieval by our website. Cookies track your movements through websites but do not record any personal information about you other than your IP address. Cookies we use include Google Analytics (and you can find out more about how that works via this link: https://policies.google.com/technologies/partner-sites).

We use social media on some sections of our website to help communicate our messages and give you the best experience – e.g. Facebook plugin, and the YouTube videos we may embed.

These social media services have their own privacy policies and may track your use of our website on those pages where their links are displayed. They do this by the use of persistent session cookies. If you are logged in to those services (including any Google service) while using our site, their tracking will be associated with your profile with them.

You can restrict some of the information we collect by changing your cookies and/or browser settings, but this may limit the functionality of the website.

Other activities where information may be collected:

  • Communicate with us in person, by letter, phone or electronically.
  • Complete and submit forms or applications for funding or other authorisations.
  • Use, or register for, any of our services, such as our online services, newsletters, or service updates.
  • Submit a written submission, request, or other feedback.
  • Follow or post comments in response to our social media or other online communications.
  • Apply for employment with us or enquire about volunteering with one of our partners

Information will only be shared with your consent and with the intention in which it was collected, or where there is legal requirement. We may disclose personal information about you to:

  • Any person engaged by The Trust or The Project to provide products or services to you on our behalf, where your personal information is necessary for the provision of those products or services.
  • Our partner organisations, in order to assist with the functions and services they provide.
  • A third party in the course of legal proceedings or other investigations.
  • Any person we may notify you of at the time we collect your information, and any person to whom you authorise us to disclose your personal information.

We take reasonable steps to make sure personal information is:

  • protected against loss, damage, misuse and unauthorised access – we give restricted access to individuals who need personal information to help us perform our duties and obligations
  • accurate, up to date, complete, and not misleading.

If you do not provide us with all of the personal information about you that we request, we may not be able to adequately respond to your correspondence, process any applications you have submitted or provide the services you have requested.

Your rights

You have the right to request a copy of your personal information, or ask us to correct it if we’ve got it wrong. In some circumstances, you can withdraw your consent for us to use your personal information, ask us to stop using it, or delete personal information about you. You may also have the right to be provided a copy of your personal information in an easily portable form.

To exercise any of these rights, or to make a complaint or ask a question about your personal information, please contact us in any of the below ways:

  • Email info@tehoiere.org.nz
  • Write to Te Hoiere Project, Attn: Rachel Russell, 15 Seymour Street, Blenheim, 7201

We’ll do our best to help you, but if we can’t, then you have the right to make a complaint to your local data protection authority about the way we’ve managed your information. If you are unsatisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10-094
Wellington, New Zealand
Phone: 04 474 7590
Enquiries Line (from Auckland): 302 8655
Enquiries Line (from outside Auckland): 0800 803 909
Fax: 04 474 7595
Email: enquiries@privacy.org.nz

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